Returns & Exchanges

At Aug11, we want you to be completely satisfied with your purchase. If your new fashion piece isn't the perfect fit, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging with all tags attached. Ensure the garments are unworn, unwashed, and in their original condition.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided via email and securely attach it to the outside of your package, covering any previous delivery markings.

• 4.
  Drop Off and Track

  Drop off your package at any authorized carrier location. Once we receive and inspect your items, your refund or exchange will be processed within 5-7 business days.